Terms and conditions2015-08-27T13:48:09+00:00

ORDERING
You make your order on our online shop at our website, www.pewterofsweden.com.
By registering an account you can see your previous orders and ordered items.
If you have questions about our products or something else please feel free to contact us by e -mail info@pewterofsweden.com.
You are also welcome to visit our physical store in Northern Sweden.

AGE REQUIREMENT
We require that you are 18 years or older to use our website for mail orders.

PAYMENT & FEES
In our online shop we accept payments via credit card (VISA & MasterCard). Regardless of payment method you pay 150 SEK for the Shipping & Handling charge. To avoid the shipping charge you can also collect your order in our physical store in northern Sweden.

Credit card payment, we handle card payments in collaboration with EPAY payment solutions that are certificated according the Payment Card Industry Data Security Standard – colloquially referred to as the PCI standard. The PCI standard defines a long list of requirements for handling, storage and transmission of customers’ card data, not less than 200 safety points must be met. Card Payment is made through SSL-secured connection and 3D secure.
This means that your card must be connected to Verified by VISA or MasterCard SecureCode.

Invoice applies only by agreement from us.

PRICES
Prices in the web shop are displayed including VAT for Sweden and private person in the EU. Prices are displayed without VAT for companies outside Sweden and for private persons not member of EU. For companies, VAT will be deducted automatically at checkout. VAT will also be deducted automatically at check-out for private persons that is reside in a country which is not a member in the European Union.

OUR LIABILITY
The material displayed on our website or in printed materials is provided without any guarantees, conditions or warranties as to its accuracy. We reserve the right to make price adjustments and to correct text and pictures that has been written or printed incorrectly. We assume no liability in the case that some products will expire or be taken out of the range of products. We assume no liability in situations regarding to changes in inventory or technical errors on the website, browser, network or servers.

DELIVERY
If the ordered product is in stock we normally send your order within 1-5 days. It unfortunately happens that some products get out of stock. If this occurs we will contact you regarding how you want your delivery. You as a consumer have the right to cancel the order at no charge if you do not accept the new proposed deadline for delay. We deliver national and international.

RIGHTS OF REGRET
As a customer you have the right to regret your purchase within 14 days after you have received the goods. When we received the goods and found that it is not damaged we will repay, within 30 days. Returned items must be in the same condition. Invoice or copy of invoice must be enclosed. Pack the product well, because you, the customer assume the risk and the cost of return shipping. For return address see below.

COMPLAINT
A defect or misdelivered item should be returned within 14 days. Contact us by email before returning an item for further instructions. If you want your money back it goes under the use of rights of regret see subtitle “RIGHTS OF REGRET”.

REFUNDS
Refunds are made to bank account or the way the customer suggests. The refund is made as soon as possible from that we have received and accepted your return. However, always within 30 days.

RETURN ADDRESS
Contact us before you return an item:
Pewter of Sweden
Sorbyn 401
961 97 GUNNARSBYN
SWEDEN

PERSON
In connection with the registration of the account and ordering you agree that we store and use your information in our business in order to pursue and provide the service that you expect from us. We assure that we will not sell or transfer any personal information.

Are there any questions regarding our terms and conditions you can contact us at email: info@pewterofsweden.com

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